These General Terms and Conditions (GTC) apply to all services provided by Food & Kultur in the areas of event catering, food trucks, food stands, and other food service offerings for events, markets, festivals, corporate events, and similar occasions.
They apply to all contracts between Food & Kultur and its customers, in particular event organizers, companies, associations, and other clients.
Any deviating terms and conditions provided by the customer shall apply only if they have been expressly accepted in writing by Food & Kultur.
Offers made by Food & Kultur are subject to change and non-binding, unless they are expressly designated as binding.
A contract is formed through:
Any changes or additions to the order must be confirmed in writing by Food & Kultur.
Food & Kultur provides culinary services, particularly in the following areas:
The specific scope of services is set forth in the respective quote, the order confirmation, or an individual agreement.
All prices are in Swiss francs (CHF), unless otherwise agreed.
Unless otherwise specified, the prices listed in the offer do not include legally required value-added tax, fees, transportation costs, additional expenses, permits, electricity/water connections, disposal costs, or any third-party services.
Additional services not included in the original quote will be billed separately.
Invoices are payable without deduction within 10 days of the invoice date, unless otherwise agreed in writing.
Food & Kultur is entitled to request reasonable payments on account. In particular, for larger events, a down payment may be required before the order is fulfilled.
In the event of late payment, Food & Kultur is entitled to:
The client shall ensure that Food & Kultur receives all information, access, authorizations, and infrastructure requirements necessary for the provision of services in a timely manner.
This includes, in particular:
Delays, additional costs, or service restrictions resulting from incomplete or late information are the responsibility of the customer.
Changes to the ordered quantities, number of guests, or services must be communicated to Food & Kultur in writing as early as possible.
Food & Kultur will make every effort to accommodate changes but cannot guarantee this. Costs already incurred, purchased goods, reserved capacity, and additional organizational expenses may be billed to the customer.
The most recently confirmed number of guests or service in writing shall serve as the basis for billing, but at a minimum, the quantity actually prepared or provided.
Customers must provide written notice to cancel the contract.
In the event of a cancellation, Food & Kultur is entitled to charge the following fees:
Services already rendered, orders, custom-made products, rental costs, third-party services, and expenses that can no longer be canceled are due in full in all cases.
Customers reserve the right to prove that the actual damages were less than the amount stated.
If an event cannot be held, in whole or in part, due to force majeure, government orders, security risks, extreme weather conditions, pandemics, strikes, power outages, traffic disruptions, or other unforeseeable events, Food & Kultur shall not be liable for non-performance or delayed performance.
In such a case, Food & Kultur is entitled to invoice for services already rendered and costs incurred. Both parties shall endeavor, to the extent possible, to agree on a postponement or modification of the contract.
Food & Kultur is entitled to adjust the manner in which services are provided, provided that this is necessary for operational, safety-related, logistical, or hygiene reasons and the overall nature of the agreed-upon service is maintained.
The placement of food trucks, booths, equipment, and infrastructure will be determined based on the actual on-site conditions and in consultation with the event management.
Food & Kultur complies with all applicable food safety and hygiene regulations.
Customers are responsible for notifying us in advance of any special dietary requirements, food intolerances, or known allergies affecting individuals. Despite taking great care, Food & Kultur cannot completely rule out traces of allergens in every case.
Food & Kultur assumes no liability for reactions resulting from unreported allergies, intolerances, or special dietary needs, to the extent permitted by law.
Unless expressly agreed otherwise, the client is responsible for event-related permits, rights of use, venue approvals, safety plans, and regulatory requirements.
Permits that directly concern Food & Kultur’s catering operations will be obtained by Food & Kultur on its own responsibility, to the extent required by law.
Food & Kultur is liable for damages only in cases of intentional or grossly negligent breach of duty.
In cases of slight negligence, Food & Kultur is liable only for breaches of material contractual obligations and only for typically foreseeable damages.
To the extent permitted by law, any further liability is excluded, in particular for:
Liability for agents is excluded to the extent permitted by law.
Customers are liable for damage to vehicles, facilities, equipment, rental items, sales stands, or other property belonging to Food & Kultur, to the extent that such damage was caused by the customers, their agents, guests, employees, or third parties acting on their behalf.
Normal wear and tear is excluded.
Complaints regarding the quality, quantity, or performance of the services must be reported immediately—at the latest, during the event or immediately after the services have been provided—to the responsible contact person at Food & Kultur.
Complaints reported at a later date cannot be considered, unless the defect was hidden.
Personal data is processed in accordance with Food & Kultur’s current privacy policy.
Customers agree that data necessary for the fulfillment of the contract may be processed, stored, and used.
Unless otherwise agreed, all concepts, documents, proposals, cost estimates, content, images, trademarks, names, and other materials belonging to Food & Kultur remain the property of Food & Kultur or their respective rightful owners.
These may not be reproduced, published, or disclosed to third parties without prior written consent.
This Agreement is governed exclusively by Swiss law, to the exclusion of conflict-of-laws principles.
The place of jurisdiction is the registered office of Food & Kultur, unless mandatory statutory provisions regarding jurisdiction provide otherwise.
Should any individual provisions of these Terms and Conditions be or become invalid or unenforceable, in whole or in part, the validity of the remaining provisions shall remain unaffected.
A provision that most closely approximates the economic purpose of the original provision shall be deemed agreed upon in place of the invalid provision.
